NinjaOne experienced a minor incident on September 5, 2025 affecting Europe (EU), lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (EU)
Update timeline
- investigating Sep 05, 2025, 03:48 PM UTC
We are currently experiencing some latency and intermittent issues in the web UI for our backup products. Backup schedules and jobs remain unaffected. We are working to resolve this issue.
- monitoring Sep 05, 2025, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 08:42 PM UTC
This incident has been resolved.