NinjaOne incident

EU - Agents reporting Offline

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on September 8, 2025 affecting Europe (EU), lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 08:32 AM UTC
Resolved
Sep 08, 2025, 11:08 AM UTC
Duration
2h 36m
Detected by Pingoru
Sep 08, 2025, 08:32 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Sep 08, 2025, 08:32 AM UTC

    We are aware of issues with some agents reporting offline. We are currently investigating and working on a solution.

  2. identified Sep 08, 2025, 09:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 08, 2025, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results

  4. monitoring Sep 08, 2025, 09:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 08, 2025, 11:08 AM UTC

    This incident has been resolved.