NinjaOne experienced a minor incident on October 2, 2025 affecting United States (US) and Europe (EU) and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
United States (US)Europe (EU)Australia (OC)Canada (CA)
Update timeline
- investigating Oct 02, 2025, 04:15 PM UTC
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected]. Thank you for your patience.
- monitoring Oct 02, 2025, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 05:57 PM UTC
This incident has been resolved.