NinjaOne experienced a minor incident on October 6, 2025 affecting United States (US2), lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
United States (US2)
Update timeline
- investigating Oct 06, 2025, 08:44 PM UTC
We are investigating an issue with Ninja Remote connections.
- investigating Oct 06, 2025, 09:15 PM UTC
We are continuing to investigate this issue.
- identified Oct 06, 2025, 09:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2025, 09:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2025, 11:45 PM UTC
This incident has been resolved.