Ngrok Outage History

Ngrok is up right now

Ngrok had 37 outages in the last 2 years totaling 244h 40m of downtime — averaging 1.5 incidents per month.

There were 37 Ngrok outages since June 10, 2024 totaling 244h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ngrok.com

Notice May 15, 2026

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

Detected by Pingoru
May 15, 2026, 12:49 AM UTC
Resolved
May 15, 2026, 01:13 AM UTC
Duration
23m
Affected: Dashboard (https://dashboard.ngrok.com)
Timeline · 3 updates
  1. identified May 15, 2026, 12:49 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 15, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 01:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Delay in generating and renewing certificates for custom domains

Detected by Pingoru
May 08, 2026, 08:12 PM UTC
Resolved
May 08, 2026, 10:21 PM UTC
Duration
2h 8m
Affected: Certificates
Timeline · 3 updates
  1. investigating May 08, 2026, 08:12 PM UTC

    Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.

  2. monitoring May 08, 2026, 09:28 PM UTC

    Our provider has fixed their system.

  3. resolved May 08, 2026, 10:21 PM UTC

    This has been resolved

Read the full incident report →

Major April 28, 2026

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

Detected by Pingoru
Apr 28, 2026, 02:29 PM UTC
Resolved
Apr 28, 2026, 04:28 PM UTC
Duration
1h 59m
Affected: ngrok Agent and Libraries
Timeline · 5 updates
  1. investigating Apr 28, 2026, 02:29 PM UTC

    Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.

  2. identified Apr 28, 2026, 02:30 PM UTC

    The issue has been identified and the engineering team is working on the fix.

  3. identified Apr 28, 2026, 02:44 PM UTC

    We expect a new version of the agent that resolves this issue to be available within the next hour.

  4. monitoring Apr 28, 2026, 03:24 PM UTC

    Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.

  5. resolved Apr 28, 2026, 04:28 PM UTC

    Agent version 3.39.1 is now available in the Microsoft Store.

Read the full incident report →

Minor March 6, 2026

Mac OS Agent Download is currently broken

Detected by Pingoru
Mar 06, 2026, 05:11 PM UTC
Resolved
Mar 06, 2026, 05:25 PM UTC
Duration
14m
Affected: ngrok.com
Timeline · 2 updates
  1. identified Mar 06, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 06, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 12, 2026

Slowness in Traffic Inspector Data Viewing

Detected by Pingoru
Jan 12, 2026, 05:01 PM UTC
Resolved
Jan 12, 2026, 07:04 PM UTC
Duration
2h 3m
Affected: Dashboard (https://dashboard.ngrok.com)
Timeline · 3 updates
  1. investigating Jan 12, 2026, 05:01 PM UTC

    We are currently investigating this issue.

  2. identified Jan 12, 2026, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 12, 2026, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Intermittent issue downloading the ngrok agent

Detected by Pingoru
Nov 26, 2025, 06:28 PM UTC
Resolved
Nov 26, 2025, 08:57 PM UTC
Duration
2h 28m
Affected: ngrok Agent and Libraries
Timeline · 4 updates
  1. identified Nov 26, 2025, 06:28 PM UTC

    We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

  2. monitoring Nov 26, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 26, 2025, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2025

Connection issues with endpoints

Detected by Pingoru
Oct 04, 2025, 12:35 AM UTC
Resolved
Oct 04, 2025, 04:38 AM UTC
Duration
4h 2m
Affected: Region - EURegion - US
Timeline · 3 updates
  1. investigating Oct 04, 2025, 12:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 04, 2025, 01:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2025, 04:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2025

Errors on our billing and usage pages

Detected by Pingoru
Aug 27, 2025, 03:44 PM UTC
Resolved
Aug 27, 2025, 04:24 PM UTC
Duration
40m
Affected: Dashboard (https://dashboard.ngrok.com)
Timeline · 3 updates
  1. identified Aug 27, 2025, 03:44 PM UTC

    We have identified an issue with a third party vendor we use and are working on a fix.

  2. monitoring Aug 27, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Some customers are running into degraded tunnel starts in all regions

Detected by Pingoru
Aug 13, 2025, 10:04 PM UTC
Resolved
Aug 14, 2025, 12:48 AM UTC
Duration
2h 43m
Affected: Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1
Timeline · 5 updates
  1. investigating Aug 13, 2025, 10:04 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2025, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2025, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 14, 2025, 12:07 AM UTC

    This incident has been resolved.

  5. resolved Aug 14, 2025, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2025

Agent connections in the SA region are receiving errors when starting

Detected by Pingoru
Aug 12, 2025, 03:20 PM UTC
Resolved
Aug 12, 2025, 01:00 AM UTC
Duration
—
Affected: Region - SA
Timeline · 3 updates
  1. investigating Aug 11, 2025, 11:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2025, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 1, 2025

Older ngrok apt packages missing

Detected by Pingoru
Aug 01, 2025, 07:08 PM UTC
Resolved
Aug 01, 2025, 10:41 PM UTC
Duration
3h 33m
Affected: ngrok Agent and Libraries
Timeline · 3 updates
  1. investigating Aug 01, 2025, 07:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 01, 2025, 09:15 PM UTC

    Older apt releases have been restored and we are monitoring for any issues related to that.

  3. resolved Aug 01, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2025

Traffic Inspector - New events are delayed

Detected by Pingoru
Aug 01, 2025, 06:25 PM UTC
Resolved
Aug 01, 2025, 06:44 PM UTC
Duration
18m
Affected: Events
Timeline · 3 updates
  1. investigating Aug 01, 2025, 06:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 01, 2025, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 06:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 22, 2025

Error with certificates in ngrok

Detected by Pingoru
Jul 22, 2025, 05:03 PM UTC
Resolved
Jul 22, 2025, 06:40 PM UTC
Duration
1h 37m
Affected: Dashboard (https://dashboard.ngrok.com)API (https://api.ngrok.com)
Timeline · 5 updates
  1. investigating Jul 22, 2025, 05:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 22, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 22, 2025, 05:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 22, 2025, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2025, 07:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025

Delays issuing certificates

Detected by Pingoru
Jul 21, 2025, 08:19 PM UTC
Resolved
Jul 22, 2025, 03:21 PM UTC
Duration
19h 2m
Affected: Certificates
Timeline · 2 updates
  1. monitoring Jul 21, 2025, 08:19 PM UTC

    Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued.

  2. resolved Jul 22, 2025, 03:21 PM UTC

    The upstream provider's issues are resolved

Read the full incident report →

Notice July 16, 2025

ngrok web assets are down

Detected by Pingoru
Jul 16, 2025, 09:29 PM UTC
Resolved
Jul 17, 2025, 03:53 AM UTC
Duration
6h 24m
Affected: Dashboard (https://dashboard.ngrok.com)API (https://api.ngrok.com)ngrok.com
Timeline · 5 updates
  1. investigating Jul 16, 2025, 09:29 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2025, 09:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 09:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 16, 2025, 09:38 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2025, 03:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2025

Agents are failing to start with an error message about dev domain

Detected by Pingoru
Jul 07, 2025, 08:48 PM UTC
Resolved
Jul 07, 2025, 09:29 PM UTC
Duration
40m
Affected: Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1
Timeline · 3 updates
  1. investigating Jul 07, 2025, 08:48 PM UTC

    We are currently investigating this issue.

  2. identified Jul 07, 2025, 09:00 PM UTC

    The issue has been indentified and only affects a very small number of accounts. A fix is being work on.

  3. resolved Jul 07, 2025, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 23, 2025

New events not showing in traffic inspector for some accounts

Detected by Pingoru
Jun 23, 2025, 03:43 PM UTC
Resolved
Jun 26, 2025, 07:20 AM UTC
Duration
2d 15h
Affected: Events
Timeline · 3 updates
  1. investigating Jun 23, 2025, 03:43 PM UTC

    We are currently investigating this issue.

  2. identified Jun 24, 2025, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 26, 2025, 07:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2025

Traffic Inspector events in EU region not populating for some customers

Detected by Pingoru
May 29, 2025, 05:35 PM UTC
Resolved
Jun 01, 2025, 04:01 AM UTC
Duration
2d 10h
Affected: Events
Timeline · 3 updates
  1. investigating May 29, 2025, 05:35 PM UTC

    We are currently investigating this issue.

  2. monitoring May 30, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2025, 04:01 AM UTC

    This issue has been resolved

Read the full incident report →

Minor April 24, 2025

Rate limit action causing connection issues

Detected by Pingoru
Apr 24, 2025, 06:35 PM UTC
Resolved
Apr 24, 2025, 08:23 PM UTC
Duration
1h 48m
Affected: Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1ngrok.com
Timeline · 3 updates
  1. identified Apr 24, 2025, 06:35 PM UTC

    Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

  2. monitoring Apr 24, 2025, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 15, 2025

Traffic Inspector and Events are delayed

Detected by Pingoru
Mar 15, 2025, 04:41 AM UTC
Resolved
Mar 16, 2025, 05:38 AM UTC
Duration
1d
Affected: Events
Timeline · 3 updates
  1. identified Mar 15, 2025, 04:41 AM UTC

    We have identified the issues and are working on a fix

  2. monitoring Mar 15, 2025, 05:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2025, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 14, 2025

Sites unavailable

Detected by Pingoru
Mar 14, 2025, 05:32 PM UTC
Resolved
Mar 14, 2025, 10:46 PM UTC
Duration
5h 13m
Affected: Dashboard (https://dashboard.ngrok.com)Region - APAPI (https://api.ngrok.com)Region - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1ngrok.com
Timeline · 7 updates
  1. investigating Mar 14, 2025, 05:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 14, 2025, 05:48 PM UTC

    We are recovering and monitoring performance

  3. identified Mar 14, 2025, 05:52 PM UTC

    The issue has been identified and will be working to restore service.

  4. monitoring Mar 14, 2025, 07:28 PM UTC

    We have mostly recovered and are monitoring

  5. identified Mar 14, 2025, 07:34 PM UTC

    The issue has been identified and will be working to restore service

  6. monitoring Mar 14, 2025, 09:44 PM UTC

    We have stabilized and are monitoring status

  7. resolved Mar 14, 2025, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 30, 2025

Customers receiving 3200 errors and inaccessible endpoints

Detected by Pingoru
Jan 30, 2025, 02:12 AM UTC
Resolved
Jan 30, 2025, 02:31 AM UTC
Duration
18m
Affected: Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1
Timeline · 5 updates
  1. investigating Jan 30, 2025, 02:12 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 30, 2025, 02:13 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 30, 2025, 02:17 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 30, 2025, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 30, 2025, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 21, 2025

Intermittent connectivity issues

Detected by Pingoru
Jan 21, 2025, 09:15 PM UTC
Resolved
Jan 21, 2025, 10:15 PM UTC
Duration
1h
Affected: Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1
Timeline · 5 updates
  1. identified Jan 21, 2025, 09:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 21, 2025, 09:37 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 21, 2025, 09:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 21, 2025, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 21, 2025, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2024

Dashboard SSO logins are failing

Detected by Pingoru
Dec 16, 2024, 08:06 PM UTC
Resolved
Dec 16, 2024, 10:31 PM UTC
Duration
2h 24m
Affected: Dashboard (https://dashboard.ngrok.com)
Timeline · 4 updates
  1. investigating Dec 16, 2024, 08:06 PM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2024, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 16, 2024, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2024, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →