Ngrok experienced a notice incident on July 16, 2025 affecting Dashboard (https://dashboard.ngrok.com) and API (https://api.ngrok.com) and 1 more component, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard (https://dashboard.ngrok.com)API (https://api.ngrok.com)ngrok.com
Update timeline
- investigating Jul 16, 2025, 09:29 PM UTC
We are currently investigating this issue.
- investigating Jul 16, 2025, 09:30 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2025, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 16, 2025, 09:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 17, 2025, 03:53 AM UTC
This incident has been resolved.