Ngrok incident

Connection issues with endpoints

Major Resolved View vendor source →

Ngrok experienced a major incident on October 4, 2025 affecting Region - EU and Region - US, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 12:35 AM UTC
Resolved
Oct 04, 2025, 04:38 AM UTC
Duration
4h 2m
Detected by Pingoru
Oct 04, 2025, 12:35 AM UTC

Affected components

Region - EURegion - US

Update timeline

  1. investigating Oct 04, 2025, 12:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 04, 2025, 01:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2025, 04:38 AM UTC

    This incident has been resolved.