Ngrok incident

Error with certificates in ngrok

Critical Resolved View vendor source →

Ngrok experienced a critical incident on July 22, 2025 affecting Dashboard (https://dashboard.ngrok.com) and API (https://api.ngrok.com), lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 05:03 PM UTC
Resolved
Jul 22, 2025, 06:40 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 22, 2025, 05:03 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)API (https://api.ngrok.com)

Update timeline

  1. investigating Jul 22, 2025, 05:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 22, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 22, 2025, 05:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 22, 2025, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2025, 07:28 PM UTC

    This incident has been resolved.