Ngrok incident

Customers receiving 3200 errors and inaccessible endpoints

Minor Resolved View vendor source →

Ngrok experienced a minor incident on January 30, 2025 affecting Region - AP and Region - AU and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 02:12 AM UTC
Resolved
Jan 30, 2025, 02:31 AM UTC
Duration
18m
Detected by Pingoru
Jan 30, 2025, 02:12 AM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1

Update timeline

  1. investigating Jan 30, 2025, 02:12 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 30, 2025, 02:13 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 30, 2025, 02:17 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 30, 2025, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 30, 2025, 02:31 AM UTC

    This incident has been resolved.