Ngrok incident

Rate limit action causing connection issues

Minor Resolved View vendor source →

Ngrok experienced a minor incident on April 24, 2025 affecting Region - AP and Region - AU and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 06:35 PM UTC
Resolved
Apr 24, 2025, 08:23 PM UTC
Duration
1h 48m
Detected by Pingoru
Apr 24, 2025, 06:35 PM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1ngrok.com

Update timeline

  1. identified Apr 24, 2025, 06:35 PM UTC

    Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

  2. monitoring Apr 24, 2025, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 08:23 PM UTC

    This incident has been resolved.