Ngrok incident

Dashboard SSO logins are failing

Major Resolved View vendor source →

Ngrok experienced a major incident on December 16, 2024 affecting Dashboard (https://dashboard.ngrok.com), lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 08:06 PM UTC
Resolved
Dec 16, 2024, 10:31 PM UTC
Duration
2h 24m
Detected by Pingoru
Dec 16, 2024, 08:06 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)

Update timeline

  1. investigating Dec 16, 2024, 08:06 PM UTC

    We are currently investigating this issue.

  2. identified Dec 16, 2024, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 16, 2024, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2024, 10:31 PM UTC

    This incident has been resolved.