Ngrok incident

Agent connections in the SA region are receiving errors when starting

Major Resolved View vendor source →

Ngrok experienced a major incident on August 12, 2025 affecting Region - SA, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 03:20 PM UTC
Resolved
Aug 12, 2025, 01:00 AM UTC
Duration
—
Detected by Pingoru
Aug 12, 2025, 03:20 PM UTC

Affected components

Region - SA

Update timeline

  1. investigating Aug 11, 2025, 11:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2025, 03:20 PM UTC

    This incident has been resolved.