Ngrok incident

Delay in generating and renewing certificates for custom domains

Notice Vendor's status page →

Resolved after 2 hours 8 minutes, affecting Certificates, on May 8, 2026.

monitoring May 08, 2026, 09:28 PM UTC

Our provider has fixed their system.

Started
May 08, 2026, 08:12 PM UTC
Resolved
May 08, 2026, 10:21 PM UTC
Duration
2h 8m
Detected by Pingoru
May 08, 2026, 08:12 PM UTC

Affected components

Certificates

Update timeline

  1. investigating May 08, 2026, 08:12 PM UTC

    Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.

  2. monitoring May 08, 2026, 09:28 PM UTC

    Our provider has fixed their system.

  3. resolved May 08, 2026, 10:21 PM UTC

    This has been resolved

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