Ngrok incident

Intermittent connectivity issues

Minor Resolved View vendor source →

Ngrok experienced a minor incident on January 21, 2025 affecting Region - AP and Region - AU and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 09:15 PM UTC
Resolved
Jan 21, 2025, 10:15 PM UTC
Duration
1h
Detected by Pingoru
Jan 21, 2025, 09:15 PM UTC

Affected components

Region - APRegion - AURegion - EURegion - INRegion - JPRegion - SARegion - USRegion - us-cal-1

Update timeline

  1. identified Jan 21, 2025, 09:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 21, 2025, 09:37 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 21, 2025, 09:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 21, 2025, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 21, 2025, 10:15 PM UTC

    This incident has been resolved.