Ngrok incident

Errors on our billing and usage pages

Major Resolved View vendor source →

Ngrok experienced a major incident on August 27, 2025 affecting Dashboard (https://dashboard.ngrok.com), lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 03:44 PM UTC
Resolved
Aug 27, 2025, 04:24 PM UTC
Duration
40m
Detected by Pingoru
Aug 27, 2025, 03:44 PM UTC

Affected components

Dashboard (https://dashboard.ngrok.com)

Update timeline

  1. identified Aug 27, 2025, 03:44 PM UTC

    We have identified an issue with a third party vendor we use and are working on a fix.

  2. monitoring Aug 27, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:24 PM UTC

    This incident has been resolved.