New Relic incident

Data Irregularities - US Region

Minor Resolved View vendor source →

New Relic experienced a minor incident on October 7, 2025 affecting APM Agent : US and Browser Agent : US and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 05:04 PM UTC
Resolved
Oct 07, 2025, 06:48 PM UTC
Duration
1h 44m
Detected by Pingoru
Oct 07, 2025, 05:04 PM UTC

Affected components

APM Agent : USBrowser Agent : USEvent API : USIncident Intelligence API : USInfrastructure Agent : USLog API : USMetric API : USMobile Agent : USOTLP API : USTrace API : US

Update timeline

  1. investigating Oct 07, 2025, 05:04 PM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. investigating Oct 07, 2025, 05:34 PM UTC

    Some customers in the US region may be experiencing a delay in data appearing within the New Relic UI. Alert notifications may also be delayed as a result.

  3. resolved Oct 07, 2025, 06:48 PM UTC

    Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.