New Relic incident

Delay of Entity Relationship Data

Resolved after 52 minutes, affecting Alerts : Europe and APM : Europe and 1 more, on July 6, 2026.

resolved Jul 06, 2026, 08:23 AM UTC

Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

Started
Jul 06, 2026, 07:20 AM UTC
Resolved
Jul 06, 2026, 08:12 AM UTC
Duration
52m
Detected by Pingoru
Jul 06, 2026, 07:20 AM UTC

Affected components

Alerts : EuropeAPM : EuropeEvent API : EuropeIncident Intelligence API : EuropeDashboards : EuropeLog API : EuropeMetric API : EuropeOTLP API : EuropeTrace API : Europe

Update timeline

  1. resolved Jul 06, 2026, 08:23 AM UTC

    Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

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