Resolved after 23 hours 1 minute, affecting APM Agent : Europe and Browser Agent : Europe and 1 more, on September 16, 2026.
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Affected components
Update timeline
- resolved Sep 16, 2026, 12:14 AM UTC
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
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