Is New Relic down?
Last checked 9m agoNo incidents right now.
New Relic is operational right now. Last checked 9m ago; the most recent incident resolved 4h ago.
Real-time New Relic status, recent outages, and incident history — pulled directly from New Relic's official status page at https://status.newrelic.com every 5 minutes. Pingoru tracks 106 New Relic services and has captured 6 incidents in the last 90 days (99.96% uptime). Get email, Slack, Discord, or webhook alerts the moment New Relic reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- monitoring · Sep 16, 2026, 10:08 AM UTC
If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form
- resolved · Sep 16, 2026, 03:40 PM UTC
All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.
Latest: All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.
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- APM Agent : EuropeBrowser Agent : EuropeEvent API : EuropeIncident Intelligence API : EuropeInfrastructure Agent : EuropeLog API : EuropeMetric API : EuropeMobile Agent : EuropeOTLP API : EuropeTrace API : Europe
Timeline · 1 update
- resolved · Sep 16, 2026, 12:14 AM UTC
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Latest: Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice dat…
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- Alerts : USAlerts : EuropeDashboards : USDashboards : Europe
Timeline · 2 updates
- investigating · Aug 03, 2026, 09:58 AM UTC
We are investigating an issue where some customers in the EU and US regions may experience delays or errors when viewing the alerts and activity page.
- resolved · Aug 03, 2026, 10:15 AM UTC
Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.
Latest: Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The i…
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- APM : USAPM : EuropeAlerts : USAlerts : EuropeAPM : JPAlerts : JP
Timeline · 1 update
- resolved · Jul 17, 2026, 10:21 AM UTC
Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have made to our authorization endpoints. These endpoints now require S2S authentication which has caused requests to our E2M (Events-2-Metrics) to fail. Our teams have rolled back these changes until a permanent fix can be put in place. The issue is now resolved, and the impacted services have returned to normal service.
Latest: Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E…
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- Alerts : EuropeAPM : EuropeEvent API : EuropeIncident Intelligence API : EuropeDashboards : EuropeLog API : EuropeMetric API : EuropeOTLP API : EuropeTrace API : Europe
Timeline · 1 update
- resolved · Jul 06, 2026, 08:23 AM UTC
Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.
Latest: Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing…
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- Salesforce Service Disruption ResolvedStarted Sep 16, 2026, 10:08 AM UTC · Resolved Sep 16, 2026, 03:40 PM UTC · 5h 32m
- Data Irregularities for EU Region ResolvedStarted Sep 16, 2026, 12:14 AM UTC · Resolved Sep 16, 2026, 12:14 AM UTC · —
- Started Aug 03, 2026, 09:58 AM UTC · Resolved Aug 03, 2026, 10:15 AM UTC · 17m
- Started Jul 17, 2026, 10:21 AM UTC · Resolved Jul 17, 2026, 10:21 AM UTC · —
- Delay of Entity Relationship Data ResolvedStarted Jul 06, 2026, 08:23 AM UTC · Resolved Jul 06, 2026, 08:23 AM UTC · —