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Last checked 3m ago
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New Relic is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.

Real-time New Relic status, recent outages, and incident history: pulled directly from New Relic's official status page at status.newrelic.com every 5 minutes. Pingoru tracks 106 New Relic services and has captured 10 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment New Relic reports a new incident, free for 3 monitors, no credit card.

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New Relic uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Next-Gen Entity Platform Issues
    Resolved 8m
    Started Oct 28, 2026, 09:33 AM UTC · Resolved Oct 28, 2026, 09:42 AM UTC
    Dashboards : JP
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 09:33 AM UTC

      We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our engineering teams are engaged and are actively working to resolve the issue.

    • investigating · Oct 28, 2026, 09:35 AM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 28, 2026, 09:42 AM UTC

      EndImpact triggered

    Latest: EndImpact triggered

  2. Data Irregularities for US region
    Resolved 2h 35m
    Started Sep 25, 2026, 07:57 PM UTC · Resolved Sep 25, 2026, 10:33 PM UTC
    APM : USAPM Agent : USBrowser : USBrowser Agent : USInfrastructure : USEvent API : USLogs : USIncident Intelligence API : USMobile : USInfrastructure Agent : US
    Timeline · 6 updates
    • investigating · Sep 25, 2026, 07:57 PM UTC

      We are currently investigating a service interruption where a subset of customers may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

    • investigating · Sep 25, 2026, 08:15 PM UTC

      We are continuing to investigate a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

    • investigating · Sep 25, 2026, 08:39 PM UTC

      We are seeing recovery from some impacted services as we continue investigating a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

    • identified · Sep 25, 2026, 09:27 PM UTC

      We continue seeing recovery for impacted services as we work to resolve this service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Alerts are no longer suppressed.

    • identified · Sep 25, 2026, 10:18 PM UTC

      At this time, we are seeing increased recovery of impacted services related to delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data in the US region.

    • resolved · Sep 25, 2026, 10:33 PM UTC

      Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

    Latest: Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppress…

  3. New Relic UI errors
    Resolved –
    Started Sep 25, 2026, 03:55 AM UTC · Resolved Sep 25, 2026, 03:55 AM UTC
    Timeline · 1 update
    • resolved · Sep 25, 2026, 03:55 AM UTC

      Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating the New Relic UI. Data ingest and alert notifications were not impacted. We have resolved this issue and impacted services have returned to normal operations.

    Latest: Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating the New Relic UI. Data …

  4. New Relic UI errors
    Resolved 1h 10m
    Started Sep 25, 2026, 02:34 AM UTC · Resolved Sep 25, 2026, 03:44 AM UTC
    Timeline · 3 updates
    • investigating · Sep 25, 2026, 02:34 AM UTC

      We are investigating an issue with New relic UI for EU region

    • investigating · Sep 25, 2026, 02:57 AM UTC

      We are currently investigating some intermittent UI navigation errors in the EU region. Data ingest and alert notifications are not impacted at this time.

    • resolved · Sep 25, 2026, 03:44 AM UTC

      Between 01:10 UTC and 03:35 UTC on September 25th, some customers in the US EU and JP region may have experienced some intermittent UI navigation errors. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

    Latest: Between 01:10 UTC and 03:35 UTC on September 25th, some customers in the US EU and JP region may have experienced some intermittent UI navigation errors. We have investigated and r…

  5. Potential Service Interruption
    Resolved 4h 20m
    Started Sep 25, 2026, 02:23 AM UTC · Resolved Sep 25, 2026, 06:43 AM UTC
    Timeline · 1 update
    • investigating · Sep 25, 2026, 02:23 AM UTC

      We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

    Latest: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

See the full New Relic outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse New Relic outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 106 components checked every 5 minutes
72incidents recorded
42last 12 months
10last 90 days
21 hourstypical duration, 12 months

The longest incident in the last year, Endpoint Root Certificate Update - April 9th at 00:00 UTC on March 18, 2026, ran for 21 days. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Alerts : Europe4
  • Alerts : US4
  • Log API : Europe4
  • Metric API : Europe4
  • OTLP API : Europe4

Latest incidents

  • Next-Gen Entity Platform Issues October 28, 2026 · 8 minutes · major outage

    We are investigating an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may be unable to view or manage entities. Our…

  • Data Irregularities for US region September 25, 2026 · 3 hours · major outage

    We are currently investigating a service interruption where a subset of customers may be experiencing delayed data in queries, charts, and dashboards as well…

  • New Relic UI errors September 25, 2026 · under a minute · notice

    Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating…

Outage history

Past 90 days · 10 incidents View full outage history →