New Relic incident

Alerts and Data Irregularities - US and EU region

Notice Resolved View vendor source →

New Relic experienced a notice incident on May 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 04:25 PM UTC
Resolved
May 18, 2026, 04:25 PM UTC
Duration
—
Detected by Pingoru
May 18, 2026, 04:25 PM UTC

Update timeline

  1. resolved May 18, 2026, 04:25 PM UTC

    Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.