New Relic Outage History

Started Nov 18, 2025, 12:34 PM UTC· resolved Nov 18, 2025, 08:19 PM UTC

1. investigating Nov 18, 2025, 12:34 PM UTC

   Some customers in the EU region may experience difficulty logging into New Relic accounts. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form.

2. identified Nov 18, 2025, 02:15 PM UTC

   We have engaged our cloud provider to assist with further investigation and are evaluating additional mitigation efforts. Some customers in the EU region may continue experience difficulty with the New Relic UI. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form.

3. monitoring Nov 18, 2025, 03:23 PM UTC

   We have put in place mitigations for an issue with a Cloud Provider which has been causing UI issues for customers in the EU region. We will continue to monitor the situation while our Cloud Provider is working on a fix. If you continue to experience issues and are unable to access In-App support, please reach out to our Support team through this form: https:support.newrelic.comscontact-new-relic-support-form.

4. resolved Nov 18, 2025, 08:19 PM UTC

   Between 11:46 UTC and 15:48 UTC on November 18th, 2025, some customers in the EU region may have experienced issues loading New Relic UI. The service interruption was investigated and resolved with our cloud provider and impacted services have returned to normal operations.

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Started Oct 20, 2025, 08:40 AM UTC· resolved Oct 20, 2025, 09:33 PM UTC

1. identified Oct 20, 2025, 08:40 AM UTC

   Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, and delayed or missing data in synthetics and cloud.

2. identified Oct 20, 2025, 08:45 AM UTC

   Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, and delayed or missing data in synthetics and cloud.

3. identified Oct 20, 2025, 09:14 AM UTC

   Some customers in the US and EU region may experience errors when sending data to New Relic using cloud or synthetics, issues in viewing data in real time, delays in Entity events appearing in customer account

4. monitoring Oct 20, 2025, 11:56 AM UTC

   We have engaged our Cloud provider to assist with further investigation and have implemented additional mitigation efforts. Which should lead to full recovery in synthetics and some recovery in Cloud. However some customers may still experience some delays in entity events appearing.

5. monitoring Oct 20, 2025, 12:13 PM UTC

   We have engaged our Cloud provider to assist with further investigation and have implemented additional mitigation efforts. Which has lead to full recovery in synthetics and some recovery in Cloud. However some customers may still experience some delays in entity events appearing.

6. monitoring Oct 20, 2025, 05:54 PM UTC

   We have been able to confirm an ongoing network interruption with our cloud provider. As a result, some customers in the US and EU regions may experience intermittent irregularities for some features including synthetics, infinite tracing, cloud integrations, mobile symbolication and crash events, and entity relationships. We will provide our next update at 20:00 UTC or upon significant change.

7. monitoring Oct 20, 2025, 07:57 PM UTC

   We are seeing signs of recovery for impacted services as our cloud provider continues to resolve the ongoing network interruption. We will continue to monitor the situation and provide updates as more information is available.

8. resolved Oct 20, 2025, 09:33 PM UTC

   Affected New Relic services have returned to normal operations following the resolution of the cloud provider network interruption. Our teams preliminary investigation indicates that New Relic ingest systems continued to function as expected throughout the interruption; however, data availability may differ depending on the configuration of each customer environment and their dependency on affected cloud provider services.

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Started Sep 26, 2025, 09:48 PM UTC· resolved Sep 26, 2025, 10:30 PM UTC

1. resolved Sep 26, 2025, 10:42 PM UTC

   Between 21:48 UTC and 22:36 UTC on September 26, Friday, some customers in the US & EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations. To prevent our customers from receiving a high volume of false positive alert notifications, we temporarily suppressed notifications for affected data between 22:11 UTC and 22:30 UTC.

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Started Sep 25, 2025, 03:11 PM UTC· resolved Sep 25, 2025, 03:38 PM UTC

1. resolved Sep 25, 2025, 04:15 PM UTC

   Between 15:11 UTC and 15:38 UTC on September 25th, some customers in the EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. There was no impact to data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Sep 09, 2025, 12:52 PM UTC· resolved Sep 09, 2025, 03:15 PM UTC

1. investigating Sep 09, 2025, 12:52 PM UTC

   We are currently investigating a service interruption impacting our Synthetics checks.

2. investigating Sep 09, 2025, 01:14 PM UTC

   Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.

3. identified Sep 09, 2025, 02:15 PM UTC

   The issue has been identified and our team and working to implement a fix.

4. monitoring Sep 09, 2025, 02:50 PM UTC

   The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery

5. resolved Sep 09, 2025, 03:15 PM UTC

   Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.

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Started Sep 08, 2025, 02:21 PM UTC· resolved Sep 08, 2025, 02:41 PM UTC

1. investigating Sep 08, 2025, 02:21 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Sep 08, 2025, 02:34 PM UTC

   We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.

3. resolved Sep 08, 2025, 02:41 PM UTC

   Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Sep 02, 2025, 11:49 AM UTC· resolved Sep 02, 2025, 01:15 PM UTC

1. investigating Sep 02, 2025, 11:49 AM UTC

   We are investigating an issue with delay in data related to Metrics and Tags

2. investigating Sep 02, 2025, 11:49 AM UTC

   We are investigating an issue with delay in data related to Metrics and Tags

3. investigating Sep 02, 2025, 12:15 PM UTC

   We are investigating an issue with delay in data related to Metrics and Tags

4. investigating Sep 02, 2025, 12:26 PM UTC

   Some customers in the EU region may experience delay in viewing Metrics and Tag Data.

5. monitoring Sep 02, 2025, 01:06 PM UTC

   Some customers in the EU region have reported recovery in data related to Metrics and Tags.

6. resolved Sep 02, 2025, 01:15 PM UTC

   Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Aug 07, 2025, 03:00 PM UTC· resolved Aug 07, 2025, 03:42 PM UTC

1. investigating Aug 07, 2025, 03:00 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Aug 07, 2025, 03:06 PM UTC

   Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

3. identified Aug 07, 2025, 03:17 PM UTC

   The issue has been identified and a fix is being implemented.

4. monitoring Aug 07, 2025, 03:25 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Aug 07, 2025, 03:42 PM UTC

   Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

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Started Jun 12, 2025, 07:31 PM UTC· resolved Jun 12, 2025, 08:58 PM UTC

1. investigating Jun 12, 2025, 07:31 PM UTC

   Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregularities, and delays in their chart data related to a global outage happening across industry cloud providers.

2. identified Jun 12, 2025, 08:17 PM UTC

   We are continuing to investigate this interruption with our cloud providers. We are seeing recovery of some impacted services and are taking action to mitigate impact where possible.

3. resolved Jun 12, 2025, 08:58 PM UTC

   Between 17:54 UTC and 20:22 UTC, some customers in the US and EU region may have experienced various irregularities for data availability and alert notifications. Impacted services have returned to normal operations, following the recovery of our dependent cloud provider systems.

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Started May 25, 2025, 08:52 PM UTC· resolved May 25, 2025, 08:52 PM UTC

1. resolved May 25, 2025, 08:52 PM UTC

   Beginning at 20:07 to 20:49 May 25 UTC, some customers in the US region may have experienced delayed APM, Browser, Mobile data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 20:36 to 20:48 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

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Started May 25, 2025, 01:34 AM UTC· resolved May 25, 2025, 03:00 AM UTC

1. identified May 25, 2025, 01:34 AM UTC

   Some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.

2. identified May 25, 2025, 02:08 AM UTC

   Beginning at 01:00 May 25 UTC some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.

3. identified May 25, 2025, 02:19 AM UTC

   Beginning at 01:00 May 25 UTC some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have reduced the latency at this point and are investigating further. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.

4. resolved May 25, 2025, 03:00 AM UTC

   Beginning at 01:00 and 02:58 May 25 UTC, some customers in the US region may have experienced delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We suppressed alerts from 01:32 to 02:58 May 25 UTC. We have resolved this interruption and impacted services have returned to normal operations.

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Started May 24, 2025, 06:09 AM UTC· resolved May 24, 2025, 07:45 AM UTC

1. identified May 24, 2025, 06:09 AM UTC

   Some customers in the US region may be experiencing delayed APM data in dashboards.

2. investigating May 24, 2025, 07:11 AM UTC

   Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.

3. resolved May 24, 2025, 07:45 AM UTC

   Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

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Started Apr 16, 2025, 01:46 PM UTC· resolved Apr 16, 2025, 04:51 PM UTC

1. investigating Apr 16, 2025, 01:46 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. identified Apr 16, 2025, 01:53 PM UTC

   We have identified the issue and are working on a fix for the issue.

3. identified Apr 16, 2025, 02:43 PM UTC

   Starting at around 13:00 UTC on the 16/04/2025, a subset of customers may be experiencing missed alerts and delayed data affecting dashboards, UI's and API queries. The primary issue triggering the incident has been identified and is in the process of being remediated.

4. identified Apr 16, 2025, 02:58 PM UTC

   Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We are seeing recovery of some impacted services and are continuing to monitor.

5. investigating Apr 16, 2025, 04:13 PM UTC

   Starting approx 13:00 UTC on the 16th of April 2025, a subset of customers may have experienced missed alerts, delayed data impacting dashboards, UIs and API queries. We have reduced the latency at this point and are monitoring recovery.

6. monitoring Apr 16, 2025, 04:14 PM UTC

   Starting approx 13:00 UTC on the 16th of April 2025, a subset of customers may have experienced missed alerts, delayed data impacting dashboards, UIs and API queries. We have reduced the latency at this point and are monitoring recovery.

7. resolved Apr 16, 2025, 04:51 PM UTC

   Between 12:52 UTC and 15:28 UTC on April 16th, 2025, some customers in the US may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false positive alert notifications for related data. We have resolved this interruption and impacted services have returned to normal operations.

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Started Mar 18, 2025, 06:50 PM UTC· resolved Mar 18, 2025, 07:36 PM UTC

1. investigating Mar 18, 2025, 06:50 PM UTC

   We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

2. monitoring Mar 18, 2025, 06:55 PM UTC

   We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

3. investigating Mar 18, 2025, 06:57 PM UTC

   We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

4. investigating Mar 18, 2025, 06:58 PM UTC

   We are continuing to investigate this issue.

5. identified Mar 18, 2025, 07:05 PM UTC

   The issue has been identified and a fix is being implemented.

6. resolved Mar 18, 2025, 07:36 PM UTC

   Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Mar 18, 2025, 10:01 AM UTC· resolved Mar 20, 2025, 02:20 PM UTC

1. investigating Mar 18, 2025, 10:01 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Mar 18, 2025, 10:04 AM UTC

   We are continuing to investigate this issue.

3. identified Mar 18, 2025, 10:36 AM UTC

   The issue has been identified and a fix is being implemented.

4. identified Mar 18, 2025, 01:45 PM UTC

   We are continuing to work on a fix for this issue. This service interruption may impact some customers in in our US region

5. identified Mar 18, 2025, 05:26 PM UTC

   We are investigating an issue affecting the reporting of infrastructure entity metadata from New Relic agents. Some customers in the US region may experience irregularities in charts, dashboards, and alert notifications for affected entities. New Relic teams have implemented a fix to restore affected reporting; however, additional steps are required to refresh existing entities and their visibility in the New Relic UI. Our teams are investigating several paths to complete that process and will continue to provide updates as they are available.

6. identified Mar 18, 2025, 08:08 PM UTC

   Our teams are working to resolve an issue which has resulted in missing metadata for some infrastructure entities. Affected entities will be refreshed automatically through standard, automated mechanisms at various intervals; however, our teams are continuing to investigate opportunities to expedite the refresh for affected entities. We will provide our next update at 23:00 UTC or upon significant change.

7. identified Mar 18, 2025, 11:09 PM UTC

   We are working to resolve the issue resulting in missing metadata for some infrastructure entities. Through standard operations, affected entities will be refreshed over the next 24 - 48 hours automatically. Additionally, our teams are continuing to investigate opportunities to expedite the refresh of metadata for affected entities, including restoring metadata from backups. We will provide our next update at 14:00 UTC on March 19th or upon significant change.

8. identified Mar 19, 2025, 01:58 PM UTC

   We are working to resolve the issue resulting in missing metadata for some infrastructure entities. We are seeing recovery of some affected entities through standard agent refresh behaviors and our teams continue to prioritize expediting recovery of remaining affected entity metadata. We will provide our next update at 23:00 UTC or upon significant change.

9. identified Mar 19, 2025, 11:01 PM UTC

   We are seeing continued restoration of affected entity metadata through both standard agent refresh behaviors, as well as backup and recovery actions taken by our teams. Some customers in the US region may experience irregularities in charts, dashboards, and alert notifications for affected entities until full recovery has completed. We will provide our next update at 14:00 UTC on March 20th or upon significant change.

10. resolved Mar 20, 2025, 02:20 PM UTC

    The restoration of affected entity metadata has now been completed. Impacted services have returned to normal operations.

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Started Mar 08, 2025, 10:17 PM UTC· resolved Mar 08, 2025, 10:41 PM UTC

1. investigating Mar 08, 2025, 10:17 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. identified Mar 08, 2025, 10:21 PM UTC

   We are investigating a brief service interruption impacting alerts for select EU accounts. The issue has been mitigated while we investigate and no further actions are required by customers as we work to resolve this.

3. resolved Mar 08, 2025, 10:41 PM UTC

   We resolved this service interruption and impacted services have returned to normal operation. Between 09:40 UTC and 09:45 UTC on March 8th, some customers in the EU region may have experienced missed/delayed alerts or false loss of signal alerts.

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Started Mar 08, 2025, 09:09 PM UTC· resolved Mar 08, 2025, 10:15 PM UTC

1. investigating Mar 08, 2025, 09:09 PM UTC

   We are investigating a service interruption impacting data from query responses which may be affecting some customers in the US region. No data drops have been observed at this time and no further actions are required by customers as we work to resolve this.

2. investigating Mar 08, 2025, 09:20 PM UTC

   We have determined the service interruption has not impacted ingest or alerts but has to do with serving live queries. We are continuing to investigate and thank you for your patience while we work through this issue.

3. investigating Mar 08, 2025, 09:46 PM UTC

   We are continuing to investigate this issue.

4. monitoring Mar 08, 2025, 10:05 PM UTC

   The incident is now in recovery with data ingest and alerting unaffected.

5. resolved Mar 08, 2025, 10:15 PM UTC

   We resolved this service interruption and impacted services have returned to normal operation. Between 08:27 UTC and 09:37 UTC on March 8th, some customers in the US region may have experienced missing data from live edge NRDB queries. Data ingest and alerts were not affected.

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Started Mar 05, 2025, 07:40 AM UTC· resolved Mar 05, 2025, 08:02 AM UTC

1. investigating Mar 05, 2025, 07:40 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Mar 05, 2025, 07:43 AM UTC

   New users are unable to login to Android application for the first time.

3. identified Mar 05, 2025, 07:48 AM UTC

   The issue has been identified and a fix is being implemented.

4. monitoring Mar 05, 2025, 07:50 AM UTC

   A fix has been implemented and monitoring the results.

5. monitoring Mar 05, 2025, 07:52 AM UTC

   We are continuing to monitor for any further issues.

6. resolved Mar 05, 2025, 08:02 AM UTC

   Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Mar 03, 2025, 12:50 PM UTC· resolved Mar 03, 2025, 01:10 PM UTC

1. investigating Mar 03, 2025, 12:50 PM UTC

   We are investigating a potential service interruption that may impact some customers. Some customers may experience Delay in APM timeslices dashboards.

2. identified Mar 03, 2025, 12:56 PM UTC

   The issue has been identity and a fix is being implemented.

3. resolved Mar 03, 2025, 01:10 PM UTC

   This incident has been resolved.

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Started Dec 18, 2024, 09:18 AM UTC· resolved Dec 18, 2024, 09:47 AM UTC

1. investigating Dec 18, 2024, 09:18 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Dec 18, 2024, 09:24 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

3. investigating Dec 18, 2024, 09:34 AM UTC

   Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to [email protected] and a support case will be created for you.

4. resolved Dec 18, 2024, 09:47 AM UTC

   Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Dec 10, 2024, 10:50 AM UTC· resolved Dec 10, 2024, 11:17 AM UTC

1. investigating Dec 10, 2024, 10:50 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Dec 10, 2024, 10:53 AM UTC

   We are continuing to investigate this issue.

3. investigating Dec 10, 2024, 10:57 AM UTC

   We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions

4. resolved Dec 10, 2024, 11:17 AM UTC

   Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Dec 05, 2024, 11:20 PM UTC· resolved Dec 06, 2024, 02:19 AM UTC

1. investigating Dec 05, 2024, 11:20 PM UTC

   Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.

2. investigating Dec 05, 2024, 11:25 PM UTC

   Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time. We are continuing to investigate this issue.

3. investigating Dec 06, 2024, 12:23 AM UTC

   We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.

4. identified Dec 06, 2024, 01:35 AM UTC

   The issue has been identified and a fix is being implemented. Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.

5. resolved Dec 06, 2024, 02:19 AM UTC

   Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Dec 05, 2024, 09:38 AM UTC· resolved Dec 05, 2024, 10:38 AM UTC

1. investigating Dec 05, 2024, 09:38 AM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Dec 05, 2024, 09:42 AM UTC

   We are investigating a potential service interruption that may impact some customers. Some customers may be experiencing issues with APM monitoring/tools not displaying data. Please continue to monitor this page for updates.

3. resolved Dec 05, 2024, 10:38 AM UTC

   Between 07:20 UTC and 10:25 UTC on Dec 05, some customers may have experience issue with APM monitoring/tools not displaying data We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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Started Dec 02, 2024, 11:00 PM UTC· resolved Dec 03, 2024, 12:34 AM UTC

1. investigating Dec 02, 2024, 11:00 PM UTC

   Some customers in the US region may experience issues creating or editing alert conditions through the New Relic UI or API. Data ingest and alert notifications are not impacted at this time. We are investigating and will continue to provide updates here as more information is available.

2. resolved Dec 03, 2024, 12:34 AM UTC

   Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.

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Started Nov 08, 2024, 03:49 PM UTC· resolved Nov 08, 2024, 04:25 PM UTC

1. investigating Nov 08, 2024, 03:49 PM UTC

   We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

2. investigating Nov 08, 2024, 03:53 PM UTC

   We are continuing to investigate this issue.

3. resolved Nov 08, 2024, 04:25 PM UTC

   Between 13:56 UTC and 16:16 UTC on November 8th, some customers in the US region may have experienced a persistent error after visiting the ‘Destinations’ tab within the Alerts UI. Alert notifications were not impacted This issue has been resolved and impacted services have returned to normal operations.

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