New Relic incident

Issues loading Alerts and Activity page

Resolved after 17 minutes, affecting Alerts : US and Alerts : Europe and 1 more, on August 3, 2026.

resolved Aug 03, 2026, 10:15 AM UTC

Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.

Started
Aug 03, 2026, 09:58 AM UTC
Resolved
Aug 03, 2026, 10:15 AM UTC
Duration
17m
Detected by Pingoru
Aug 03, 2026, 09:58 AM UTC

Affected components

Alerts : USAlerts : EuropeDashboards : USDashboards : Europe

Update timeline

  1. investigating Aug 03, 2026, 09:58 AM UTC

    We are investigating an issue where some customers in the EU and US regions may experience delays or errors when viewing the alerts and activity page.

  2. resolved Aug 03, 2026, 10:15 AM UTC

    Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.

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