New Relic experienced a notice incident on March 24, 2026, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 24, 2026, 05:22 AM UTC
Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values
- investigating Mar 24, 2026, 06:02 AM UTC
We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values
- resolved Mar 24, 2026, 10:31 AM UTC
Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.