New Relic incident

Data Irregularities - US Region

Resolved after 17 minutes, on March 20, 2026.

resolved Mar 20, 2026, 04:10 PM UTC

We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

Started
Mar 20, 2026, 03:52 PM UTC
Resolved
Mar 20, 2026, 04:10 PM UTC
Duration
17m
Detected by Pingoru
Mar 20, 2026, 03:52 PM UTC

Update timeline

  1. investigating Mar 20, 2026, 03:52 PM UTC

    We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

  2. investigating Mar 20, 2026, 03:53 PM UTC

    We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

  3. investigating Mar 20, 2026, 03:59 PM UTC

    We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

  4. resolved Mar 20, 2026, 04:10 PM UTC

    We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

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