MoonPay Outage History

MoonPay is up right now

There were 8 MoonPay outages since February 10, 2026 totaling 15h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.moonpay.com

Notice April 28, 2026

ApplePay Maintenance

Detected by Pingoru
Apr 28, 2026, 09:55 AM UTC
Resolved
Apr 28, 2026, 10:28 AM UTC
Duration
33m
Affected: APIOn-ramp WidgetDiscovery
Timeline · 1 update
  1. monitoring Apr 28, 2026, 09:55 AM UTC

    Team performing ApplePay payment method maintenance. No impact expected.

Read the full incident report →

Notice April 21, 2026

Maintenance - ApplePay

Detected by Pingoru
Apr 21, 2026, 10:46 AM UTC
Resolved
Apr 21, 2026, 11:20 AM UTC
Duration
34m
Affected: APIActivityOn-ramp WidgetDiscovery
Timeline · 2 updates
  1. monitoring Apr 21, 2026, 10:46 AM UTC

    Routine maintenance, no impact expected. Team actively monitoring any potential failures.

  2. resolved Apr 21, 2026, 11:20 AM UTC

    Maintenance completed successfully. No impact to customers observed.

Read the full incident report →

Notice April 15, 2026

Onramp & Offramp delivery of some crypto assets is delayed

Detected by Pingoru
Apr 15, 2026, 12:09 PM UTC
Resolved
Apr 15, 2026, 12:35 PM UTC
Duration
25m
Timeline · 5 updates
  1. investigating Apr 15, 2026, 12:09 PM UTC

    We are investigating this issue and we will provide more updates in the next few hours.

  2. identified Apr 15, 2026, 12:19 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Apr 15, 2026, 12:27 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. monitoring Apr 15, 2026, 12:28 PM UTC

    A fix has been applied and transaction processing has resumed.

  5. resolved Apr 15, 2026, 12:35 PM UTC

    All pending orders are delivered and the issue is resolved.

Read the full incident report →

Minor April 15, 2026

Elevated failure rate on swap transactions

Detected by Pingoru
Apr 15, 2026, 06:43 AM UTC
Resolved
Apr 15, 2026, 03:58 PM UTC
Duration
9h 14m
Affected: Convert
Timeline · 2 updates
  1. identified Apr 15, 2026, 06:43 AM UTC

    We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps. Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.

  2. resolved Apr 15, 2026, 03:58 PM UTC

    The issue has been resolved. All systems are now operating normally. We’ll continue to monitor to ensure stability.

Read the full incident report →

Major February 15, 2026

Offramp delivery is delayed

Detected by Pingoru
Feb 15, 2026, 12:22 PM UTC
Resolved
Feb 15, 2026, 01:29 PM UTC
Duration
1h 6m
Timeline · 3 updates
  1. investigating Feb 15, 2026, 12:22 PM UTC

    We are experiencing delays with processing deposits on several networks. We're currently investigating the issue and will provide an update soon.

  2. monitoring Feb 15, 2026, 01:24 PM UTC

    We can now confirm the new transactions are being handled successfully, we are working on processing deposits for older transaction right now - We will provide another update asap.

  3. resolved Feb 15, 2026, 01:29 PM UTC

    Confirming everything is in place and and deposits are now processed.

Read the full incident report →

Major February 12, 2026

Unable to view token details

Detected by Pingoru
Feb 12, 2026, 09:58 AM UTC
Resolved
Feb 12, 2026, 10:36 AM UTC
Duration
38m
Affected: MoonPay App
Timeline · 2 updates
  1. investigating Feb 12, 2026, 09:58 AM UTC

    Several tokens are showing an error page instead of price history and token details. We're currently investigating the issue, and will provide an update soon.

  2. resolved Feb 12, 2026, 10:36 AM UTC

    The issue is fixed.

Read the full incident report →

Minor February 10, 2026

Interac Processing Delays

Detected by Pingoru
Feb 10, 2026, 02:01 PM UTC
Resolved
Feb 10, 2026, 04:45 PM UTC
Duration
2h 44m
Affected: APIOn-ramp WidgetDiscovery
Timeline · 3 updates
  1. identified Feb 10, 2026, 02:01 PM UTC

    We're experiencing delays with interac payment processing. The team has identified the issue and is actively working on a fix

  2. monitoring Feb 10, 2026, 02:57 PM UTC

    The team has deployed a fix and the issue is currently resolved. We'll be monitoring it closely for the next few hours

  3. resolved Feb 10, 2026, 04:45 PM UTC

    The impact from the issue is over and all overdue Interac payments have been processed.

Read the full incident report →

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