MoonPay experienced a major incident on September 16, 2026 affecting On-ramp Widget and Google Pay and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 16, 2026, 04:00 PM UTC
Google is currently experiencing an outage with Google Pay, causing it to be unavailable. MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
- identified Sep 16, 2026, 04:18 PM UTC
Google is currently experiencing an outage with Google Pay, causing it to be unavailable. MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
- identified Sep 16, 2026, 04:21 PM UTC
Google is currently experiencing an outage with Google Pay, causing it to be unavailable. MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
- identified Sep 16, 2026, 04:22 PM UTC
Google is currently experiencing an outage with Google Pay, causing it to be unavailable. MoonPay has temporarily disabled Google Pay and will be following the incident closely to re-enable the payment method as soon as it is resolved.
- monitoring Sep 16, 2026, 05:07 PM UTC
The incident is resolved and Google Pay is now available across all apps.
- resolved Sep 16, 2026, 05:37 PM UTC
Impact resolved