MoonPay incident

Delays in processing BTC

Minor Resolved View vendor source →

MoonPay experienced a minor incident on June 9, 2026 affecting On-ramp Widget and MoonPay App, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 03:22 PM UTC
Resolved
Jun 09, 2026, 04:57 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 09, 2026, 03:22 PM UTC

Affected components

On-ramp WidgetMoonPay App

Update timeline

  1. investigating Jun 09, 2026, 03:22 PM UTC

    There are some delays in processing BTC payments, the team is investigating.

  2. monitoring Jun 09, 2026, 03:46 PM UTC

    Bitcoin (BTC) transactions are currently processing normally. We will continue to closely monitor activity and provide updates if there are any changes.

  3. resolved Jun 09, 2026, 04:57 PM UTC

    Bitcoin (BTC) transactions are processing normally. The latency issue has been resolved.