MoonPay experienced a major incident on October 20, 2026 affecting On-ramp Widget and MoonPay App and 1 more component, lasting 8h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2026, 07:05 AM UTC
We are currently investigating an issue affecting Revolut payments. Some users may experience disruption resulting in failed transactions or delays. We are working to identify the cause and restore service as quickly as possible. Further updates will be posted as more information becomes available.
- monitoring Oct 20, 2026, 12:16 PM UTC
Since 06:08 UTC today, Revolut Pay payments have been failing because of an outage at Google Cloud that is affecting Revolut and other payment providers. We have temporarily disabled Revolut Pay so customers aren’t affected by failed payments. All other payment methods remain available. Some card payments may occasionally fail or be delayed while the upstream providers recover. We are monitoring the situation and will re-enable Revolut Pay once the issue is resolved
- resolved Oct 20, 2026, 03:24 PM UTC
Revolut has recovered and has been enabled