MoonPay incident

Can't continue during buy flow

Major Resolved View vendor source →

MoonPay experienced a major incident on October 2, 2026 affecting MoonPay App, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 01:13 PM UTC
Resolved
Oct 02, 2026, 01:20 PM UTC
Duration
6m
Detected by Pingoru
Oct 02, 2026, 01:13 PM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Oct 02, 2026, 01:13 PM UTC

    We're currently investigating why some users can't proceed on the buy flow. We'll provide an update soon.

  2. identified Oct 02, 2026, 01:18 PM UTC

    Deploying a fix

  3. resolved Oct 02, 2026, 01:20 PM UTC

    This incident has been resolved.