MoonPay incident

Incorrect fee calculation when sending on Tron

Ongoing since 10:18 AM UTC, affecting MoonPay App.

identified Oct 30, 2026, 10:54 AM UTC

The message displayed to the user was incorrect and misleading, so we're fixing that now.

Started
Oct 30, 2026, 10:18 AM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
Oct 30, 2026, 10:18 AM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Oct 30, 2026, 10:18 AM UTC

    We're investigating the issue.

  2. identified Oct 30, 2026, 10:54 AM UTC

    The message displayed to the user was incorrect and misleading, so we're fixing that now.

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