MoonPay incident

Users on iOS can't social sign-in with Google

Minor Resolved View vendor source →

MoonPay experienced a minor incident on September 24, 2026 affecting MoonPay App, lasting 20h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 12:29 PM UTC
Resolved
Sep 25, 2026, 08:43 AM UTC
Duration
20h 13m
Detected by Pingoru
Sep 24, 2026, 12:29 PM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Sep 24, 2026, 12:29 PM UTC

    We spotted that for iOS users the login with Google is not working. Other login methods are working. We're currently investigating the issue and will provide an update soon.

  2. identified Sep 24, 2026, 01:33 PM UTC

    We're currently fixing the issue and will provide an update soon.

  3. identified Sep 24, 2026, 04:44 PM UTC

    We submitted the fix to the App Store and requested an expedited review. We're just waiting for Apple to approve and roll it out to you as quickly as possible. In the meantime you can login with email.

  4. resolved Sep 25, 2026, 08:43 AM UTC

    The fix is deployed, simply update to the latest App version (2.0.53).