MoonPay incident

DeFi tokens appear as not supported for Trade

Minor Resolved View vendor source →

MoonPay experienced a minor incident on September 10, 2026 affecting MoonPay App, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 09:47 AM UTC
Resolved
Sep 10, 2026, 02:25 PM UTC
Duration
4h 37m
Detected by Pingoru
Sep 10, 2026, 09:47 AM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Sep 10, 2026, 09:47 AM UTC

    We noticed that DeFi tokens show as not supported when trying to use the Trade feature. We're currently investigating the issue, and will provide an update soon.

  2. identified Sep 10, 2026, 10:04 AM UTC

    Found the issue and fixing it now.

  3. monitoring Sep 10, 2026, 11:10 AM UTC

    Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.

  4. resolved Sep 10, 2026, 02:25 PM UTC

    Trade feature back to normal for all tokens.