MoonPay incident

Balances in the MoonPay app are not loading

Major Resolved View vendor source →

MoonPay experienced a major incident on May 22, 2026 affecting MoonPay App, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:49 PM UTC
Resolved
May 22, 2026, 03:34 PM UTC
Duration
45m
Detected by Pingoru
May 22, 2026, 02:49 PM UTC

Affected components

MoonPay App

Update timeline

  1. identified May 22, 2026, 02:49 PM UTC

    Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.

  2. monitoring May 22, 2026, 03:18 PM UTC

    We investigated the issue, deployed a fix and we're monitoring.

  3. resolved May 22, 2026, 03:34 PM UTC

    The impact from the issue is over.