There were 7 Monese outages since February 12, 2026 totaling 266h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
Due to a partner service outage, Post Office deposits are currently unavailable.
This incident has been resolved.
We are currently experiencing an issue where some customers are unable to add or withdraw funds from their saving pots. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as more information becomes available.
We’re experiencing some issues with contacting our Support team at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Due to a temporary glitch, a small portion of customers may have issues with card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Issue with transferring funds from the Savings Pots to the Main account. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue with Steady Pay credit issuance. This disruption is caused by an outage affecting our banking partner. Our banking partner is actively working to resolve the issue. We are closely monitoring the situation and will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Monese app is temporarily unavailable. Card payments and cash operations will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The incident has been resolved, and our team is currently working to mitigate and reimburse failed payments.
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