Monese incident

Technical issues with opening UK EUR accounts

Major Resolved View vendor source →

Monese experienced a major incident on October 16, 2025 affecting Account opening, lasting 5d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 12:42 PM UTC
Resolved
Oct 22, 2025, 09:57 AM UTC
Duration
5d 21h
Detected by Pingoru
Oct 16, 2025, 12:42 PM UTC

Affected components

Account opening

Update timeline

  1. investigating Oct 16, 2025, 12:42 PM UTC

    Because of some technical issues, we’re experiencing some issues with opening UK EUR accounts at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

  2. resolved Oct 22, 2025, 09:57 AM UTC

    This incident has been resolved.