Monese experienced a notice incident on April 28, 2026 affecting Cash top-ups, lasting 13h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Cash top-ups
Update timeline
- identified Apr 28, 2026, 05:42 PM UTC
Due to a partner service outage, Post Office deposits are currently unavailable.
- resolved Apr 29, 2026, 07:21 AM UTC
This incident has been resolved.