Monese experienced a minor incident on August 16, 2026 affecting Cash Advance, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Cash Advance
Update timeline
- investigating Aug 16, 2026, 04:27 PM UTC
One of our partners is experiencing technical difficulties, affecting cash advances. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- monitoring Aug 16, 2026, 10:29 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 16, 2026, 10:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 16, 2026, 10:30 PM UTC
This incident has been resolved.