Monese incident

Incoming SEPA payments

Minor Resolved View vendor source →

Monese experienced a minor incident on May 15, 2026 affecting Incoming SEPA payments, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 05:51 PM UTC
Resolved
May 19, 2026, 10:49 AM UTC
Duration
3d 16h
Detected by Pingoru
May 15, 2026, 05:51 PM UTC

Affected components

Incoming SEPA payments

Update timeline

  1. investigating May 15, 2026, 05:51 PM UTC

    Due to a third-party processing issue, today’s SEPA payment processing window was missed. Payments expected today will be processed on the next available processing cycle.

  2. identified May 15, 2026, 05:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 19, 2026, 10:49 AM UTC

    This incident has been resolved.