Monese incident

Issue with Adding and Withdrawing Funds from Saving Pots

Major Resolved View vendor source →

Monese experienced a major incident on April 26, 2026 affecting Saving Pots deposits and withdrawals, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 01:29 PM UTC
Resolved
Apr 26, 2026, 02:39 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 26, 2026, 01:29 PM UTC

Affected components

Saving Pots deposits and withdrawals

Update timeline

  1. investigating Apr 26, 2026, 01:29 PM UTC

    We are currently experiencing an issue where some customers are unable to add or withdraw funds from their saving pots. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as more information becomes available.