Monese incident
Card transactions service degraded for some customers
Monese experienced a major incident on February 27, 2026 affecting Card payments, lasting 5d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Card payments
Update timeline
- investigating Feb 27, 2026, 12:35 PM UTC
Due to a temporary glitch, a small portion of customers may have issues with card transactions. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- monitoring Mar 04, 2026, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 09:05 AM UTC
This incident has been resolved.