Monese experienced a minor incident on September 13, 2026 affecting Cash Advance, lasting 20h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Cash Advance
Update timeline
- investigating Sep 13, 2026, 11:31 AM UTC
We are currently experiencing an issue with Steady Pay credit issuance. This disruption is caused by an outage affecting our banking partner. Our banking partner is actively working to resolve the issue. We are closely monitoring the situation and will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- resolved Sep 14, 2026, 08:09 AM UTC
This incident has been resolved.