MessageBird incident

Delays processing incoming conversation messages

Minor Resolved View vendor source →

MessageBird experienced a minor incident on October 1, 2025 affecting Channels - Europe and Channels - US (West) and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 11:56 AM UTC
Resolved
Oct 01, 2025, 02:26 PM UTC
Duration
2h 30m
Detected by Pingoru
Oct 01, 2025, 11:56 AM UTC

Affected components

Channels - EuropeChannels - US (West)Channels - Asia (India)

Update timeline

  1. investigating Oct 01, 2025, 11:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2025, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 02:26 PM UTC

    This incident has been resolved.