Mercari experienced a minor incident on August 15, 2025 affecting Shipping, lasting 27d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Shipping
Update timeline
- identified Aug 15, 2025, 07:02 PM UTC
We’re currently experiencing delays in USPS tracking information. Our team is actively investigating the issue in collaboration with our shipping partner. We appreciate your patience and will provide updates as soon as we have more information.
- resolved Sep 12, 2025, 04:17 AM UTC
This incident has been resolved.