Mercari incident

Issues affecting some users during Zip checkout

Minor Resolved View vendor source →

Mercari experienced a minor incident on October 29, 2025 affecting Purchasing, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 08:41 PM UTC
Resolved
Oct 29, 2025, 11:43 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 29, 2025, 08:41 PM UTC

Affected components

Purchasing

Update timeline

  1. investigating Oct 29, 2025, 08:41 PM UTC

    We’re aware that some users are encountering errors when using Zip payment. Our team is currently investigating the issue.

  2. resolved Oct 29, 2025, 11:43 PM UTC

    This incident has been resolved.