Mercari incident

Mercari Experiencing Errors Due to AWS Outage

Minor Resolved View vendor source →

Mercari experienced a minor incident on October 20, 2025 affecting Mobile Apps and Web site, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:25 PM UTC
Resolved
Oct 21, 2025, 03:02 AM UTC
Duration
9h 37m
Detected by Pingoru
Oct 20, 2025, 05:25 PM UTC

Affected components

Mobile AppsWeb site

Update timeline

  1. monitoring Oct 20, 2025, 05:25 PM UTC

    We are currently experiencing various errors across Mercari due to an ongoing AWS outage. Our engineering team is actively monitoring the situation and working to mitigate the impact.

  2. resolved Oct 21, 2025, 03:02 AM UTC

    This incident has been resolved.