Mercari incident

PayPal payments are currently unavailable for purchases on Mercari website

Major Resolved View vendor source →

Mercari experienced a major incident on October 16, 2025 affecting Purchasing, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 07:05 PM UTC
Resolved
Oct 17, 2025, 12:36 AM UTC
Duration
5h 31m
Detected by Pingoru
Oct 16, 2025, 07:05 PM UTC

Affected components

Purchasing

Update timeline

  1. investigating Oct 16, 2025, 07:05 PM UTC

    PayPal payments are currently unavailable for purchases. Our team is investigating the root cause and assessing the impact.

  2. investigating Oct 16, 2025, 07:29 PM UTC

    You can still complete purchases using PayPal via the Mercari app. Please try checking out through the app while we investigate the website issue.

  3. resolved Oct 17, 2025, 12:36 AM UTC

    This incident has been resolved.