Mercari incident

Address Verification Issues Preventing Some Users from Completing Purchases and Generating Labels

Minor Resolved View vendor source →

Mercari experienced a minor incident on April 27, 2026 affecting Purchasing and Shipping, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 09:06 PM UTC
Resolved
Apr 27, 2026, 10:35 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 27, 2026, 09:06 PM UTC

Affected components

PurchasingShipping

Update timeline

  1. identified Apr 27, 2026, 09:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 27, 2026, 10:35 PM UTC

    This incident has been resolved.