Mercari incident

Address Verification Issues Preventing Some Users from Completing Purchases and Generating Labels

Minor Vendor's status page →

Resolved after 1 hour 29 minutes, affecting Purchasing and Shipping, on April 27, 2026.

identified Apr 27, 2026, 09:06 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 27, 2026, 09:06 PM UTC
Resolved
Apr 27, 2026, 10:35 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 27, 2026, 09:06 PM UTC

Affected components

PurchasingShipping

Update timeline

  1. identified Apr 27, 2026, 09:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 27, 2026, 10:35 PM UTC

    This incident has been resolved.

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