Is Mercari down?
Last checked just now3 active incidents: Prepaid USPS shipping labels being rejected at drop-off loc…, USPS Scheduled Maintenance · +1 more
Mercari is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.
Real-time Mercari status, recent outages, and incident history — pulled directly from Mercari's official status page at https://status.mercari.com every 5 minutes. Pingoru tracks 9 Mercari services and has captured 6 incidents in the last 90 days (98.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Mercari reports a new incident — free for 5 monitors, no credit card.
Active incidents 2
- Mobile AppsWeb siteShipping
Timeline · 2 updates
- investigating · Apr 30, 2026, 05:40 PM UTC
We are seeing reports of prepaid USPS shipping labels being rejected at drop-off locations with messages indicating “unpaid postage.” We’ve escalated this with USPS and are actively working with them to identify the root cause. We’ll share updates as soon as we have more information. In the meantime, please reach out to Mercari customer service if you're experiencing this issue. Thank you for your patience.
- monitoring · Apr 30, 2026, 08:45 PM UTC
A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
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- Shipping
Timeline · 1 update
- monitoring · Mar 17, 2026, 04:40 PM UTC
Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Blizzard Conditions We appreciate your patience when receiving, shipping, or rating your orders. Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page
Latest: Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to Blizzard Conditions We appreciate your patience when receiving, sh…
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Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Jun 12, 2026, 04:16 PM UTC
We’re currently aware of a partial issue affecting Facebook login on the app. Some users may experience errors when trying to sign in using Facebook. If you encounter this issue, please try logging in through the Mercari website instead while we work on a fix. We apologize for the inconvenience and appreciate your patience.
- resolved · Jun 12, 2026, 10:11 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- PurchasingShipping
Timeline · 2 updates
- identified · Apr 27, 2026, 09:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Apr 27, 2026, 10:35 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ListingPurchasingShipping
Timeline · 2 updates
- identified · Apr 21, 2026, 07:46 PM UTC
We’re actively fixing a pricing error affecting some listings that previously had promo shipping rates. We’ll reach out directly to impacted users.
- resolved · Apr 28, 2026, 02:21 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Mercari outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Mercari outage history →Or sign up free to get alerts when Mercari breaks · 10 free monitors · No credit card
- Facebook login issue on App ResolvedStarted Jun 12, 2026, 04:16 PM UTC · Resolved Jun 12, 2026, 10:11 PM UTC · 5h 55m
- Started Apr 30, 2026, 05:40 PM UTC · ● 44d 3h
- Address Verification Issues Preventing Some Users from Completing Purchases and Generating Labels ResolvedStarted Apr 27, 2026, 09:06 PM UTC · Resolved Apr 27, 2026, 10:35 PM UTC · 1h 29m
- Started Apr 21, 2026, 07:46 PM UTC · Resolved Apr 28, 2026, 02:21 AM UTC · 6d 6h
- Started Mar 17, 2026, 04:40 PM UTC · ● 88d 4h