Mercari incident

Temporary shipping price discrepancy on some listings

Minor Resolved View vendor source →

Mercari experienced a minor incident on April 21, 2026 affecting Listing and Purchasing and 1 more component, lasting 6d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 07:46 PM UTC
Resolved
Apr 28, 2026, 02:21 AM UTC
Duration
6d 6h
Detected by Pingoru
Apr 21, 2026, 07:46 PM UTC

Affected components

ListingPurchasingShipping

Update timeline

  1. identified Apr 21, 2026, 07:46 PM UTC

    We’re actively fixing a pricing error affecting some listings that previously had promo shipping rates. We’ll reach out directly to impacted users.

  2. resolved Apr 28, 2026, 02:21 AM UTC

    This incident has been resolved.