Mercari incident
Label creation is experiencing issues from some orders created 7/17
Mercari experienced a minor incident on July 18, 2026 affecting Shipping, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Shipping
Update timeline
- investigating Jul 18, 2026, 08:02 PM UTC
We're currently experiencing delays with label creation and are actively investigating the cause. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
- resolved Jul 18, 2026, 09:02 PM UTC
Our team has now released a fix, so you should be able to access your label without any problems. Please give it another try and let me know if you run into any other issues.